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Privacy & Cookies

1.1 We are committed to safeguarding the privacy of our website visitors and service users.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.
1.4 In this policy, “we”, “us” and “our” refer to The Corset Shop, a UK-based brand owned by Catstone Collective Ltd, a company registered in Hong Kong. For data protection purposes, The Corset Shop is the data controller. See Section 14 for contact details.

2.1 In this Section 2 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.

2.2 We may process data about your use of our website and services (“usage data”) via Google Analytics. The legal basis is our legitimate interests in monitoring and improving our website and services.

2.3 We may process your account data (e.g. name and email address) for administration and communication. The legal basis is our legitimate interests.

2.4 We may process personal data submitted through the use of our services (e.g. name, email address, phone number, date of birth) for website operation, backups, and communication. The legal basis is our legitimate interests.

2.5 We may process enquiry data (information submitted via forms) to offer, market, and sell products. The legal basis is consent.

2.6 We may process transaction data (contact details, card details, and transaction details) for order fulfilment and recordkeeping. The legal basis is contract performance and our legitimate interests.

2.7 We may process notification data for email communications or newsletters. The legal basis is consent.

3.1 We may disclose data to our parent company, subsidiaries, insurers, or advisers as reasonably necessary.
3.2 We may disclose data to suppliers or subcontractors involved in order fulfilment.
3.3 Payment data may be shared with Stripe or PayPal as required. See their policies at Stripe and PayPal.

4.1 We retain data only as long as needed for legal or business purposes.
4.2 Data will be retained for a minimum of 5 years and a maximum of 10 years after purchase or consent.
4.3 Data may be retained longer where required by law.

5.1 We may update this policy periodically by posting a new version online.
5.2 You should check this page occasionally to ensure you’re happy with any changes.
5.3 We may notify you of changes by email.

6.1 You have the following rights under data protection law:
(a) access; (b) rectification; (c) erasure; (d) restrict processing;
(e) object to processing; (f) data portability;
(g) complain to a supervisory authority; (h) withdraw consent.

6.2 You may exercise these rights by contacting us using the details in Section 14.

7.1 Our website may contain links to third-party websites.
7.2 We are not responsible for their privacy practices.

8.1 Our website is intended for users aged 18 and over.
8.2 We do not knowingly process data from individuals under 18.

9.1 Please let us know if your information needs to be corrected or updated.

10.1 Cookies are small files used by websites to identify and track users.
10.2 They may be persistent or session-based.
10.3 Cookies do not typically identify users personally, but may link to stored personal data.

We use cookies for:
(a) Analytics (Google Analytics, Google Webmaster Tools)
(b) Cookie consent preferences

12.1 Our providers (e.g. Google, Facebook) may use cookies.
12.2 Google Analytics: Privacy Policy
12.3 Facebook Pixel: Data Use Policy

13.1 Most browsers allow you to delete or block cookies.
13.2 Blocking cookies may impact site functionality.
13.3 Instructions by browser:

14.1 This website is owned and operated by The Corset Shop.
14.2 Our fulfilment centre is located in the United Kingdom and customer orders are shipped from our UK warehouse. Our brand is operated by [Your HK Company Name Ltd], a company registered in Hong Kong. For legal and data protection correspondence, our UK contact address is:

Unit 54, Willow Moorings, London Road, Kegworth, DE742EY

14.3 You can contact us:
(a) By post to the address above
(b) Via our website contact form
(d) By email (see contact page)

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