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FAQ
What size should I order?
Please refer to our size guide for detailed measurements and tips on finding the perfect fit. If you’re between sizes or unsure, we recommend sizing up for comfort, especially with form-fitting styles.
Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times and costs vary by destination and are calculated at checkout.
How discreet is the packaging?
All orders are shipped in plain, unbranded packaging with no external reference to the contents or our store name—perfect for gifts or private purchases.
What is your returns policy?
We accept returns on unworn items within 14 days of delivery. For hygiene reasons, certain products (e.g., knickers) must be tried on over underwear and kept in their original condition. View our Returns Policy for full details.
Can I wash items in a washing machine?
Always check the care label. Many of our items are delicate and should be hand washed in cold water and laid flat to dry to preserve shape, colour, and fabric quality.
Do you offer plus sizes?
Yes! We stock a wide variety of styles in sizes up to 4XL and beyond. Use our filters or browse our Curve Collection for curve-friendly pieces.
Can I contact you with sizing or styling questions?
Absolutely. Our customer service team is happy to help with fit advice, styling tips, or anything else. Contact us here.
Do you restock sold-out items?
Some styles are restocked regularly, while others may be limited edition. Please contact us to find out if a specific product will be restocked and when.